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Last updated on Aug 11 2024

Terms & Conditions

For the purpose of these Terms and Conditions, the terms "we", "us", "our" used anywhere on this page shall mean ChocoCoorgSpice, whose registered/operational office is First block, Gandadakote, Baichanahalli Kodagu KARNATAKA 571234. "You", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or has agreed to purchase from us.

By ordering any of our products, you agree to be bound by these terms & conditions. By placing an order at chococoorgspice.com, you warrant that you are at least 18 years old or have parents' permission to buy from us.

Personal Information

All personal information you provide us with or that we obtain will be handled by chococoorgspice.com as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, for credit assessment, and to provide offers and information on our catalog. The information you provide is only available to chococoorgspice.com and will not be shared with other third parties. You have the right to inspect the information held about you and request chococoorgspice.com to delete or correct it.

Force Majeure

Events outside chococoorgspice.com's control, which are not reasonably foreseeable, shall be considered force majeure, meaning that chococoorgspice.com is released from its obligations to fulfill contractual agreements. Examples include government actions or omissions, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes, or lack of delivery from suppliers.

Payment

All products remain chococoorgspice.com's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old, you must have parents' permission to buy from chococoorgspice.com. All transfers conducted through chococoorgspice.com are handled and transacted through third-party dedicated gateways to guarantee your protection. Card information is not stored and is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction, as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.

Cookies

chococoorgspice.com uses cookies. A cookie is a small text file stored on your computer that contains information that helps the website identify and track the visitor. Cookies do not harm your computer, consist only of text, cannot contain viruses, and occupy virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer. "Session Cookies" disappear when you close your browser. To use chococoorgspice.com without issues, you need to have cookies enabled. The second type of cookie saves a file permanently on your computer and is used to track how visitors move around on the website, to offer better services and support.

Intellectual Property

Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced on our website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of information provided by us may give rise to a claim for damages and/or be a criminal offense.

External Links

From time to time, our website may include links to other websites. These links are provided for your convenience to provide further information. You may not create a link to our website from another website or document without ChocoCoorgSpice’s prior written consent.

Disclaimer

The content of the pages of this website is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on our website and/or product pages is entirely at your own risk. It is your own responsibility to ensure that any products, services, or information available through our website meet your specific requirements.

Governing Law

Any dispute arising out of the use of our website and/or purchases with us and/or any engagement with us is subject to the laws of India.

Transaction Decline

We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Additional Information

chococoorgspice.com reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase, and product offerings without prior notice. In the event a product is sold out, chococoorgspice.com has the right to cancel the order and refund any amount paid in the best way. chococoorgspice.com shall also notify the customer of equivalent replacement products or interactions made on chococoorgspice.com. All inquiries should be made via the Contact Us page.