FAQ page

How do I start off ?

Just goto the shop and add your products by clicking on the BUY NOW button and you are done!

Is it neccessary to have an account to shop?

No, while it is not necessary to have a chococoorgspice account to shop and purchase items, it is certainly recommended to have one. You can shop and checkout by providing just your email ID.

ONLINE PAYMENT OPTION : chococoorgspice has chosen PhonePe as a trusted partner for the online payment. In addition to the wallet payment, customers can choose to pay with UPI, Credit Card, debit card, NetBanking, Wallets to make the online payment.All major cards and banks are supported. However, International transactions is not possible at the moment.

What is the minimum order?

The minimum order is Rs.200.

Is there a delivey charge?

Yes, Here is Details: Delivery & Shipping Information

How fast do you deliver?

We always deliver your order in the slot you select when placing the order. Incase there is a problem delivering the order in the slot, we will call you to discuss an alternate slot.

What if I need faster delivery?

What if I am not at home when you deliver?

We request that you select a delivery slot when you are available at home for the delivery.
If you are not at home, you can ask us to leave the order with your neighbour.
You also have an option to have the groceries delivered to your work place

What if a product is out of stock?

If a product is out of stock, we will call you ask if you prefer an alternative product. Otherwise we will deliver without the product.

Are there any hidden charges?

No, There are absolutely no hidden charges when you make a purchase with chococoorgspice. we belive in transparent pricing and the price you see in your cart is the price you pay. Listed Prices Including Gst & Deliver Charges

How do I check the status of my order?

We Will Send Tracking Details Via Registerd Mail.. Your order will normally be delivered in the selected slot. However, incase you have questions or the order was not delivered you can contact us ( +919535254626 )

Can I cancel my orders?

Yes, you can cancel your orders provided we have not already dispatched it. To cancel your order please contact us ( +919535254626 )

When will chococoorgspice deliver to my area?

chococoorgspice is Deliver All Over India If Your Pincode Not Showing Then Please Contact Us (+91 9535254626 )

What is the product was opened/damaged/expired?

If the product was Damaged please contact us ( +919535254626 ) so that we can either replace the faulty product.

What is your return policy?

All products sold at chococoorgspice are covered under our 2 Day Replacement Guarantee. contact us (+91 9535254626), damages or defects within 2 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost. but for return the privious product must to be sent to our address (courier charges applicable-we are not pay the courier charges- because we are giving free delivery).