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Help (+919535254626)

 

  1. How do I start off?

    Just goto the shop and add your products by clicking on the BUY NOW button and you are done!
  2. Is it neccessary to have an account to shop?

    No, while it is not necessary to have a COORG HOME MADE CHOCOLATES account to shop and purchase items, it is certainly recommended to have one. You can shop and checkout by providing just your email ID. Otherwise Call to us +91 9535254626
  3. How do I pay?

    We will be introducing online payments using credit cards and net banking, UPI, Wallet.
  4. What is the minimum order?

    The minimum order is Rs.100.
  5. Is there a delivey charge?

    Yes ₹40 per product.
  6. How fast do you deliver?

    We do offer a priority delivery service at an additional charge of Rs.20 per delivery. Delivery in this model will be done within 2 daya of placing the order. Incase you need your order to be delivered in the priority mode, then please contact us with your order number after placing the order.
  7. What if I am not at home when you deliver?

    We request that you select a delivery slot when you are available at home for the delivery.
    If you are not at home, you can ask us to leave the order with your neighbour.
    You also have an option to hold your parcel mm
  8. What if a product is out of stock?

    If a product is out of stock, we will call you ask if you prefer an alternative product. Otherwise we will deliver without the product.
  9. Are there any hidden charges?

    No, There are absolutely no hidden charges when you make a purchase with COORG HOME MADE CHOCOLATES. we belive in transparent pricing and the price you see in your cart is the price you pay.
  10. How do I check the status of my order?

    Your order will normally be delivered in the selected slot. However, incase you have questions or the order was not delivered you can contact us
  11. Can I cancel my orders?

    Yes, you can cancel your orders provided we have not already dispatched it. To cancel your order please contact us
  12. When will COORG HOME MADE CHOCOLATES deliver to my area?

    COORG HOME MADE CHOCOLATES is rapidly expanding, and we will be in your area very soon. But do let us know if you want us in your locality sooner here
  13. What if the product was opened/damaged/expired?

    If the product was not as per expectations, please contact us so that we can either replace the faulty product.
  14. What is your return policy?

    All products sold at COORG HOME MADE CHOCOLATES are covered under our 5 Day Replacement Guarantee. Contact us of any problems, damages or defects within 5 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost or refund your amount.
  15. My question is still not answered?

    Contact us with your question and we'll get back to you as soon as possible.