Chococoorgspice Cancellation and Refund Policy

Return Policy:

All products purchased from chococoorgspice are covered under our 2 Day Replacement Guarantee. If you receive a damaged or defective product, please contact us at +919535254626 within 2 days from the date of delivery. We will promptly issue a brand new replacement at no extra cost or provide a refund for the product amount. Please note that for returns, the previous product must be sent back to our address, and courier charges will be applicable. We do not cover the courier charges as we offer free delivery.

Damaged/Expired Products:

If you receive a product that is damaged, expired, or does not meet your expectations, please contact us at +919535254626. We will assess the issue and either replace the faulty product or provide an appropriate solution based on the circumstances.

Cancellation of Orders:

You have the option to cancel your orders, provided they have not already been dispatched. To cancel an order, please contact us at +919535254626. We will assist you in the cancellation process and ensure that your request is handled promptly.

Note:

• We reserve the right to refuse returns or refunds if the products are damaged due to misuse or mishandling.
• Refunds will be issued using the original payment method.
• Please retain the original packaging and tags of the product for easy processing of returns.
• Our policies are subject to change, and any updates will be reflected on our website.

For any further inquiries or assistance, feel free to reach out to us at +919535254626 or email us at contact@chococoorgspice.com.

Thank you for shopping at chococoorgspice. We appreciate your trust and support!